Privacy Policy

This privacy policy describes how the site collects and uses the personal information you provide on its website. It also writes the choices available regarding our use of your data and how you can access and update this information.

The privacy policy applies to the following products and services:

We have also included our general privacy policy for your reference.

What personal information do we collect about you? 

When you visit the website, we automatically collect information about the cookies installed on your device.

Additionally, as you browse the website, we collect information about the specific web pages or products you view, what websites or search terms referred you to, and data about how you interact with the website.

Your Privacy Policy Matters

The personal information you provide to us is essential to you and is vital to us. We are committed to safeguarding your personal information and will only use it as you reasonably expect.

We will only use your data for the following purposes: 

To provide you with the requested facility and data about new goods and services we offer.

To provide you with information about other goods and services we offer that may interest you, we may contact you about these by post or telephone.

We will only communicate with you by electronic means (email or SMS) with data about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you.

We will only communicate with you electronically with data about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you if you have given us your consent.

You may inform us at any time that you do not wish to receive such contact by replying to the message with the word “unsubscribe” or contacting our customer services department.

What Personal Information Do We Collect?

When you visit our website, the browser you are using, the pages you visit, the date and time of your visit, any search terms you entered on our site, and the specific link you clicked on to bring you to our site.

We may place a “cookie” on your computer or device when you visit our website. A cookie is a small text file our web server places on a user’s computer hard drive as an identifier. Cookies enable PENGUIN RANDOM HOUSE LLC to track usage patterns and deliver customized content to users. Our cookies do not collect data about you. Most browsers or devices accept cookies automatically but allow you to disable them.

How Do We Use Personal Information?

We use personal information to provide you with our services, to provide you with information about products and services that may be of interest to you, and to notify you of any updates to our websites or to our services that may affect you. And also use it to administer our business activities, including troubleshooting, data analysis, testing, research, and statistical and survey purposes, to enhance our websites’ functionality, understand users’ needs better and improve our services.

We may also use your personal information to inform you about special offers, promotional materials, updates, product announcements, and events that we think may interest you.

And also, use your info or permit nominated third parties to provide data about goods or services we feel may interest you. If you do not want us to use your data this way, please tick the relevant data box on the form on which we collect your data.

We may also use your personal information for title control, market analysis, internal market research, the prevention or detection of crime, fraud, or other unlawful activities, and customer behaviour analysis.

We may also use your personal information to provide information about goods or services you request from us or which we feel may interest you, where you agree to communicate for such purposes.

Without your rapid consent, we will not provide your data to any third parties for direct marketing.

Who Do We Share Personal Information With? 

Personal information is generally shared with others on a need-to-know basis. For example, your doctor may need to share your personal information with a specialist to get the best possible care for you. Your employer may need to share your personal information with your health insurance company to provide coverage.

How Can You Control to Misuse Your Personal Information?

You can control (and in some cases, opt out of) the use of your personal information by contacting us directly at: info@luggagevalley.com.

We will respond to your data request within a reasonable time frame.

You may also request that we remove your data from our database.

How Can You Access Your Personal Information? 

You may access your personal information by contacting us directly.

We will respond to your request within a comfortable time frame.

What Are Your Rights Under the Privacy Act?

You can access your personal information and request correction if you believe it is inaccurate, incomplete, or outdated.

You may also have the right to request the deletion of your personal information. However, there may be circumstances where we are not required or can delete your personal information.

To request under the Privacy Act, please get in touch with us directly at: info@luggagevalley.com

Your request will be dealt with in a reasonable time frame.